1. BAA person unknown managed to delete a cell from an excel spreadsheet and all values in that column went up one so that userids and paswords were mismatched . Nothing to do with BA but added to the problems getting into the building resulted in 10000 bags not being loaded during the first few hours of operation and BA unable to get hold of the operation on the day again.
2. Another company forgot to turn the inter terminal transfer baggage system from test where you dont want bags transferred to live. again f*** all to do with BA staff or managers (with MBAs or not)
3. BAA failed to load correct BA schedule into the baggage system. Again nothing to do with BA
BA staff at all levels have in general have been working like hell to get the show back on the road. It is little wonder BAA have said nothing and I am surprised no one has passed the above info to a BA friendly journalist (if there are any).
Care to offer any proof to your comments 5Bells? or are you merely expressing a "company" opinion?