i ve posted here before. BAeng must either be retired or has an office of his own...
Anyone going to Heathrow can see that the problems are not only managerial but that there is still an "us and them" attitude. Rantings about MBA's?
How about agreeing it seems BA has a fundamental cultural problem, which starts off with incapable management, apparantly a lack of middle management, BA suffers more than most from the 'ole British disease where the capitalistic management exploits the socialistic workers....? Time for all to grow up and all levels to look at where THEY themseves failed.
I m sure there were those BA employees who went to T5 early the first day, fully intent to help make the opening a success. I applaude you!
Then there were those who went there with the customary wait and see attitude and who revelled in the initial chaos, thinking they found themselves some bargaining power for an additional break or two. Well done to you to, i hope you loose your jobs
Finally there was the incompetent management which failed on all counts including planning and
PR. I hope you loose your jobs too
So it s a mess all around which is sad for those with honest intentions and it s not just a management issue or an MBA issue