FO,
Stapleford have been having major problems recently with their email servers so much so that they have been having to use Yahoo and the like to be able to send emails.
I've missed out on a few replies too, but rather then sit and wait, after a couple of days of no response I used that old fashioned method and gave them a call on the good old dog and bone and got my response and I'm now happlily checked out and hour building with them. Got to be pro-active in this business !!.