Fwiw, arrived yesterday from MIA at terminal 5 and actually had my bags delivered within 20min of landing which surprised me as from the reports I had heard I thought we would never see them again. The place iteself is a shambles though, toilets not working/unfinished,broken panels,(mind you they are the cleanest toilets in Baa
) unfinished fittings and walls (did the opening date come as a surprise) rubbish strewn about as they have no bins. The stupid shuttle with all those escalators to use.
The bus terminal is unfinished with the staff having no idea where the stops are and the drivers even less so, no passenger information at all.
But then went to the glories of Gatwick South Terminal. Just think Terminal 5 will be as good as that when BAA get the problems sorted
