TwinAisle
Just a thought - but (and I think I may know the answer to this...) - is there a "back out" plan for T5?
I've project managed a few large projects in my time (although none as big and as complex as the T5 move) and the golden rule was "always have a back out" - ie, if it all goes tango uniform, get back to something that you knew worked.
If WW's shower of utter morons got it this badly wrong, do you seriously think they even thought of having a back-up plan ?
I think it's not entirely impossible they may need to retrench to T1 though.
Bear in mind. there are currently 450 'extra' staff in T5 to help and they still can't get more than 80% of flights away !