Get rid of the little Tinker along with the leadership team. The
PR fiasco is appalling for all pax and shareholders - even worse than the dog's breakfast that is the move to T5. The misleading letter to pax - are the management on drugs.
Can't believe they, or the BAA, stopped the BBC and Sky from entering the terminal - that will make the press desist won't it.
This comes on top of all the other recent stuff about fuel surcharges, freight charge colusion etc.
You can kind of see why the late Sir Freddie was somewhat annoyed by the airline who used to state 'We'll take good care of you'. We'll rip you off in the process of 'losing' you luggage is somewhat more like it.
I still have to fly with BA at times because my airline book tickets with them - I've asked them to stop doing it.
Regards
Exeng