Interesting to hear....
I'm not CX (..and likely never will be), but I've been observing.....
The 49ers situation as well as their antique training ideas & methods. I've had some discussions with a few of their older ex-military training chaps and felt at times like you talk to "topsy turvys". Very unimpressive.
It seems like their way is the "only way" and everybody else has no idea what they are doing. It seemed like CX is the only safe airline out there. How shortsighted...
Everybody who has worked for other reputable airlines -Lufthasa / BA / Virgin & many others, knows better. It did not seem the 20+ years veteran CX chaps have grasped this concept yet....
Please go and retire gracefully......Maybe CX will be a much better place to work for when some of the younger breed gets into the training department.
I can tell with 100% certainty, that -at this point in time- if CX was the last Airline on this planet I would change professions.
Luckily it is not - so I'll stay