DarkStar
Re: The baggage mountain at T5. Latest rumour is that it's become so unmanagable that it's become cheaper to 'lose' the bags and pay minimum compensation rather than re-unite pax/bags. This apparently happened last summer where bags were 'flown' to various European points for 'disposal'.
That's theft isn't it ?
Would love to see them do that and see WW and the board in court for it.