In light of this latest fiasco the sooner " London Airways" gets its act together the better.
Quickly off the top of my head.
Gate gourmet fiasco
Check in staff and the cross
Selling off the regions to flybe
The multi coloured tailfins
Price fixing both passenger and freight
BA dirty tricks against Branson
For those of us "up North" theres proof that customers are thinking of any alternative of travelling other than BA.