Thought I would take a long weekend off in beautiful Prague...great idea
and fly from the new terminal 5
Now I am here late and without my luggage...thanks to BA/BAA and the T5 fiasco. Well Messrs Walsh and Kirkwood and the unnamed BAA management - your airport shops do you proud...lots of staff and things to buy - Not that I did!
Unfortunately airside is a shambles. Got through the gate two hours late...no announcements or apologies...nobody to put our luggage on the aircraft. So BA made a unilateral decision to fly us without it. Then we couldn't get a tug for a pushback? The Captain and crew were marvellous and tried to explain what they knew...
...Now I have to buy clothes and a new suitcase for the stay and journey home...P L E A S E BA/BAA don't lose these
...I know one thing - my flying days from T5 will be over sooner than I expected.
