Because the staff in the public eye - check-in, cabin crew - are superbly professional and a credit to our industry and to the UK.
Because the backroom boys and girls - flight deck, baggage hall, engineering, and the rest - are skilled, dedicated, and committed.
One would hope you say this tongue firmly in cheek. Then again, given you are a first-time poster, you're probably working for this sad outfit.
One really has to wonder how far this mis-management extends in BA. While in the past it would never have crossed my mind to doubt the high standards of the behind-the-scenes work, nagging doubts about the whole operation start to creep into my mind.....