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Chaos at Terminal 5
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29th Mar 2008, 10:57
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ZFT
N4790P
Join Date: Jun 2002
Location: Asia
Age: 73
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Unfortunately you are as good as your weakest link, whether it is cleaners, ramp staff or as you put it, the staff in the public eye. BA management seem to be weak everywhere.
As to being a credit to the UK!!!!!!
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