Couldn't get off
I flew down from EDI to T5 yesterday morning and we were on stand for 15 minutes before any BA staff arrived to position the air bridge onto the aircraft. Some colleagues who arrived from MAN just after me waited for 35 minutes for the same reason. Both flights were on-time arrivals. This has to be pure and simple crap resource management by BA ; not something they can blame on technology.
We all switched to BD for the return flights back north but by the looks of things those departures that did get away last night were all running pretty late.