Symptomatic of UK plc today. Everything designed by committee which is too far away from reality. No connection between management and implementers. No one wants to rock the boat, or take responsibility for delivery. Am not at all surprised at how corporate UK could screw up such a high profile mission in such a spectacular fashion.
But they probably had plenty of vision and mission statements as well as committments to "shareholder value", what about the bloody customers, and I include to certain extent BA as a customer.
Also what kind of a moron have they hired as head of security, who seems to think he/she is doing a good job if no staff get in and those pax that do manage to get in get fingerprinted (on the back burner for now thank god)