Have to admit that on the face of it BA got a lot of things wrong but with anything on this scale there are bound to be teething issues. Not everything can be planned for and when something does goes wrong everyone is quick to blame the man at the top. When disneyland first opened there was chaos.
In the coming days and weeks I have no doubt that things will begin to operate smoothly. Have a little patience people.
And no, I don't work for BA
