the public can't be fooled forever
Camel, I agree with you that in some ways perhaps RYR are their own worst enemy.
Having regularly flown them, their customer service is from time to time outreagous. Aand i would take a guess that it is from the top down
While I havent expieriencd any cancellations for a time, I have lost track the number of times I've been standing in the DUB portakabin pier while departure time ticks by,without any indication of how long the delay will be.Or another recent occasion, while been the first pax to board at LGW, a CC member shouts at me in pigeon English,that I can only board from the rear...never figured out why..much to the amusement of the LGW ground staff
. I could go on......
Eventually people get fed up of these sort of shenanigans and are willing to pay a little premium to be treated as a person. Especially in the irish market we have so much choice, unless your flying to Bydgoszcz etc, there will be EIN or REA waiting in the wings!