Originally Posted by
mech assassin
When you go to checkout at the supermarket.....Supermarket operations are much smaller than airports and can afford to provide help for some people (mums with kids and the elderly), but what if every single customer wanted help? They couldn't cope.
You've obviously never been to a supermarket in ther USA (and many other countries) where every single shopper has their bags packed by supermarket staff.
And this is a microcosm of the management structure at Heathrow. Well paid people going round saying things can't be done, whereas the real truth is they can, but those in management are thick, don't understand, don't know how to do things, are mesmerised by compliance with budgets, and a series of other stupidities.
I think the Minister of Transport should call for Willie Walsh's resignation if things are not running very well indeed by the end of today. And do you know what we would see if such a demand were made, it would happen. It's possible.