Lets get some real time input from the operational folks. both BAA & Imperial, to todays performance. The hands-on, grass roots day-to-day operational folks can only give us all (industry/SLF) the tru griff where the mega snags occurred.
yesterday, many of us felt like " removing uniform and mingle with crowd...." the suits blaming each other and the origininal screw up at startup, what annoys me is that neither BA or BAA has said ok we mucked up , and have left it to the PBI to sort it out , it appears that there was no contingency plan ( never thought the Titanic would sink either ) .
I am dreading going in today, maybe I'll follow the bag bouncers and have a sickie !
On the other hand we'll all turn up and get on sorting it out for our customers sake , our own pride.
Oh, finaly its a 24hour clock and z is GMT
bit late now though !