Form over function---exactly
We are sitting in Christchurch NZ having the best laugh of our lives.
Proud to be British--i dont think so.
Nearly every British person here,and probably some Europeans have had to fly through LHR to get here-usually from the Chaos of T3-- but you should hear how many will now try to re-route to other European hubs and then get LCC flights to regionals in the future.
Frankfurt ,Schipol Zurich owners must be watching with interest!!
I used Luton a lot in the UK.OK its Terminal looks like a a bit like an MFI warehouse but at least its organised enough to handle 10Mil passengers a year .
You would expect BAA to get this right with the world watching--or maybe ive been in NZ just that little bit too long.
