I agree entirely after having had the misfortune touse GF from LHR to MEL and return in mid December and Mid Jan. Over booked the flight by about 150 pax so we were told after waiting several hours @ BAH.
They was off loaded onto a new flight (some were offered dosh to move, we were told "you are on the next flight")
Following the trip it took GF over 4 months to reply to my letter of complaint, and the reply was roughly "sorry, but schedules are subject to change without notice......."
I know where I'll never be spending any more of my money.....with GF! I'd rather travel Garuda if I want a "cheap" fare to Oz.