Anyone got experiance of leaving BT broadband ?
Been getting overcharged for BT broadband for last 12 months has just taken 2 hours and a telephonic tour of India. to get someone to admit I was overcharged and to actually refund (most) of it and not offer a 'regrade' (basically a tie into another contract). poor sevice !
So I want to change to a SKY TV+broadband+phone etc package but..... and this is the sticky bit, I want to keep my bt email address some how. I'm not sure if its tied up with the broadband it being a @btinternet.com rather than @btbroadband address.
Has anyone done this recently. any thoughts ??
Cheers
SP