flugpants, sorry cannot agree.
It is precisely this sort of attitude "It's not my problem, guv, blame it on the coach drivers, etc" which really rattles peoples cages.
There are many different people and agencies involved in getting the "customers" safely to their final destinations but I do think the tour operators have some responsibility for what has taken place. It takes two to tango and people do not normally go on strike unless something has really upset them.
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