Yeah. I took my Jag XKR in for 10k dealerhip serice and cost me £550, what did they do? you tell me. They always insist on including 'sundries' including screen wash even though you're topped up. They kindly gave mu a bottle of 1l oil (like i'd have to use it at that mileage) at the cost off £20. Switched the XK to a x-type 2.0 still cost me nearly as much. Answer? Pedal cycle. Unfortunately, the Jag service reception girls are so pretty, all you can do is hand over your card and smile!!