As a BT customer you can see why I was concerned enough to start this thread. Of course as has been said upthread (is that a word?) where BT go today I'm sure others will follow- if they get away with it.
There is a thread currently running on a BT support forum
http://www.beta.bt.com/bta/forums/th...art=0&tstart=0
where this is being debated. It is very much up to date and BT staff do contribute. However if you were to read through it, and unfortunately it's over 20 pages long, you'll find that the staff have been frequently contradicting one another and Phorm employees contradicting them.
Staff have been caught out lying in the thread too.
It appears that BT have been less than honest about the whole matter.