Anybody had problems with late or non-existent provision of "free" broadband from TalkTalk? I signed on with the understanding that it would be provided within 3 months, initially paying £15/month until the exchange was unbundled. The sales department contend it will happen but recent correspondence with the CEO's department indicates it is unlikely to.
Usual complaints made to OFCOM, my MP etc but I'm beginning to despair.
I also have a problem with intermittent connection - due to a line fault affecting others in my village, many using different ISPs - but the convoluted procedure in place makes it difficult to report. My problem is compounded by paying TalkTalk for line rental meaning BT will not deal with direct complaints; they know they have a problem with the cable in the village but are unwilling to fund its rectification.
