Petertvobs
My wife and I returned on Friday from Cuba, flying Thomas Cook Premium cabin and it was the worst flight of our lives.
Yes, you do get a total of 60Kg luggage allowance. (Not really needed on a summer beach holiday)
Yes, you do get a free bar.
But the rest was garbage. No upgraded meal or choice (same as back end). No priority boarding in Cuba. No priority luggage in LGW and no welcome on board drink. The leg room outbound was limited, the seats were very uncomfortable and though slightly better on the return, it certainly did not approach the standards of FCA and Excel.
The inbound flight was very short of cabin crew and certainly did not have a dedicated crew for the front end.
Yes, we are in the process of writing to the airline to claim back the £458 that we were charged for this 'upgrade'.