BRS was bad last night also. The last KL flight from AMS was stuck on the ramp for 20 minutes 'as the steps don't seem to go low enough for this type of aircraft'. Let's see - 4 flights a day for how many years, and they don't which steps fit the Fokker?!
If that wasn't enough the passport check queue snaked its way all the way back up up stairs to the ramp, wasting another 20+ minutes. And that at 23:00. Goodness knows what it was like earlier.
Seems BRS has outgrown its own level of competence.