HR aka HUMAM REMAINS at gf is more a source of misery to many than it is anything else.
it treats employees as a resource in the same manner as one would treat a consumable good. it does not consider the human side of any issue. it does not assist in personal issues. it does not help the employee in any way. you are simply a resource, to be used/abused until you are of no further use. a bit like used bubblegum, sweetness sucked dry then spat out.
every request made to HR has standard answers. no, no and no yani. any little expence it may take to make an unhappy employee happy, is surpassed a hundred thousand fold by the cost of the new HR floor, decor, overstaffing, and the nice fat paycheque that the gloating and useless VP of HR is getting.