I agree with this. As a ex Pax Service Agent I always made sure that if a drunk/pissed passenger made it to the gate, that the Airline Rep was aware of and saw the passenger. Usally my opinion was respected and the senior cabin crew member and captin of the flight were informed. THEY then (via me and REP)refused the passenger to board. You all know the story from then on, espcailly with drunk pax!! <img src="mad.gif" border="0">
I agree that everybody has to work together, but when pax check-in they aren't always drunk/pissed. They may be a bit merry, and usally a note was/is made in 'puter system for the gate to see as a heads up. Problem is pax then head to the bar after they get through security. Bars past Security should be banned, they are the bane of Pax Services staff!! <img src="mad.gif" border="0"> <img src="mad.gif" border="0"> If you are going to find your late boarding pax 9/10 that is were you'll find em!
<img src="wink.gif" border="0">
*rant off*