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Old 4th Mar 2008, 16:23
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akerosid
 
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Different airline cultures - CX -v- LH

One thing that struck me about the handling of the two recent incidents, by CX and LH - is the vast difference between these two top class carriers. I can't help wondering what would have happened if this incident had happened with a CX aircraft? Would the crews have been returned to flying duties as quickly?

I know CX uses the "Reason model"/Swiss cheese approach to accident and incident investigation, but it occurs to me that in order for this to work effectively, there must be a very open culture, not one where a pilot/crew fears dismissal for any/every error; CX's culture - where it seems much more willing to do this - does not seem to be as conducive to optimum safety? LH's seems moreso?

(Might it also be said that the protections for employees are much greater in Germany than in HK, so CX has that much more freedom?)

Just some observations from a non-pilot ...

Last edited by akerosid; 4th Mar 2008 at 16:24. Reason: Delete repeated comment
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