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Old 28th Feb 2008, 15:41
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Aksai Oiler
 
Join Date: May 2003
Location: Israel, Kazakhstan, Spain
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Privium

I have just received a letter from Schiphol's Privium threatening to take me to a debt collecting agency for not paying my dues & another letter from then telling me that my membership is blocked because I have not been to Schiphol to get my eyes rescanned to change my card which expired in October 2007.

I have contacted Privium by phone and explained that if I cannot utilise my card, because it has expired and I need to travel to Schiphol to collect the new card (which I have/had no plans to), then why should I pay for membership when they cannot give me a service. In the UK it is normal when a membership lapses then that's it; according to Privium they can charge regardless, unless I tell them I want to cease my membership. Has anyone out there had any problems with Privium & how did you resolve. I have no intention of paying them whilst they cannot provide a service.

regards

Oiler
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