I had to fly Aurigny to Jersey on Monday & I have to say the customer service is very poor. Staff chatting to one another about going for a smoke while I was being dealt with made me feel like I was a nuisance & not at all as Malcolm Hart writes in the latest in flight mag......
QUOTE " all our passengers are made to feel special" UNQUOTE
A lot of the staff here look shabby & have no pride in their appearance, that in itself is a reflection of a very tired & run down business, were no one seems to care. Back to Blue for my next interisland trip.