BCT SAGA continued...........
Virtiginous, Flybuddy here! Thanks once again. Even if I get no where it is good to feel others understand my losses.
I understand I made my payment in 2005. I attempted ever since then to utilize the hours paid for and was never given the chance. I contacted BCT over and over again and nothing. I visited BCT in 2006 and discussed my credit with both Captain Mathew Litten and Mr Paul Shanley (if that is indeed his name). I was informed Mr Shanley was the Operations Manager and a Director and that he would look into the accounts and sort out my credit. I continued to contact Mr Shanley for an update and also requested many times to fly and was fobbed off with the usual excuses like the plane is booked every day till next month or sorry we don't have a pilot.
I made further contact in 2007 and Mr Shanley announced to me he now owned BCT and that he remembered my problem and would look into it right away, and asked me to send him a copy of the vat invoice supplied in 2005, which I did the next day. He did nothing. Every time I called he fobbed me off. I called in Nov 2007 and Mr Shanley said he did not know anything about my money problem. He asked me to send a copy of the invoice again, which I did. I waited and heard nothing. I then called and he said he had not looked at it but would check it and get back to me. He did nothing and I called chasing it. He said 'what do you want me to do about it' I suggested a refund or flying hours to the value of what I was owed would be a good start. He replied that it was not his problem. He said that BCT was no more and that his new company TIA had nothing to do with it. I asked when BCT was wound up/ceased trading and he put the phone down. This was the last comm's he had with me (I taped the call!!!!)
FB.