Before I became an FA, human behaviour was merely interesting. Now, it fascinates and baffles me.
The major question to arise out of recent years in the job:
WHY, when there is a delay to a flight caused by a technical problem, do passengers become so rabidly angry? Would you really rather we took off with an unsound aircraft?
(I'd have thought, as the saying goes, Better Five Hours Late In This World Than Twenty-Five Years Early In The Next...
Can any regular passengers enlighten me?