Just a follow up to my earlier mini rant.... I had a nice letter from EMA today explaining that they are aware the current situation is not ideal regarding car parking.
Firstly the writer pointed out that I could have got my ticket validated in the terminal so as not to have to use the intercom (although this would not have helped with the others at the front of the queue!).
However, she does then go on to explain that they are looking at getting ANPR installed so the barrier will raise automatically; and for the summer they will have completed a new long stay car park which will have multiple entry/exit lanes.
Its really good to know that they are listening; and it seems the people on the ground at EMA are just as friendly and helpful as those in ATC!
Keep up the good work.