Never flown business class with CY, so I can't help on this one; but I have flown quite a few sectors with them in "cattle" and have to say that they will probably never be up to "top ten" in the airline world, they always gave me the impression of a nice "family" operation and cabin service always friendly and welcoming - more than can be said for some of the big European and USA carriers - even though the latter have big comfy seats in Business
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What goes around . . .
. . often lands better!