* Shorter / automated check-in facilities
* Extended / additional security facilities
* More room on Y class long-range
* More meal choices on both C and Y class
* Prefer leg room over IFE on long-haul
* New, or well maintained, aircraft
* Friendly and professional service
* Fast, direct routings
* Fresh air. Realise problems with moisture
on aircraft, but any improvement including
humidifiers would be very welcome
* Less "Captain Speaking" drivel, can ask cabin staff for any required information
* Customized service. As in, I've listed all
my preferences when joining frequent flyver
programs. Why are the airlines not using them ?
* Smoking areas (sealed off from main cabin) on long-haul
* Swift bagage delivery. Max. 20 minutes would be nice
* No delays (that'll be the day !)
DT