Can i just say that the notion that the instructors at Hurn don't help you is utter crap! I have just spent over a year at the college and have just been posted to Swanwick and the instructors on the Basic and Area course have been really helpful and willing to help any student that has been struggling. They have all been really supportive to all the students that I have worked with during my time at the college. As for not knowing who you are, I think that all the instructors take an interest in the people who are progressing through the courses, and try to build a rapport with their students as best they can.