Reply to Tortola
Yes some people who cannot delay their trips and have no UK relatives or colleagues to take their baggage to LHR later are going to end up fedexing their luggage if BAA won't let it be checked in and held until the system is back up.
I hope BAA will reimburse such passengers.
What a cock up.
Glad I am flying back to the UK via Munich to MAN. LHR always has some unplanned adventure in store for me...