Stepdaughter's boyfriend got cancelled out of Leeds last night with fog - no issues there or even with the fact he had no where to spend the night - he had a cheap fare and they are chances you take.
However they offered him tonights flight to Dublin FREE transfer - but charged him £50 to go on the morning flight. No logic there as on Ryanair website, pax canx out of Stansted were offered a free transfer to a flight of their choice.
I think he should go after Ryanair for a refund (they then charged him checkin desk fee charge today despite fact he had priority boarding last night) - I expect the usual get lost initial reply - can anyone give me tips (PM me if more appropriate) on what he needs to do to get this refund. He's only a student so cant afford it and their logic on this one seems totally flawed!
Weirder fact is despite being told flight CANX - Leeds Bradford website airport showed flight as leaving and DUblin airport website showed it as landing
Thanks for any help offered