Obviously, the expertise doesn't seem to exist in the UK?
Probably as all the good UK airport expertise left to go and help with new projects all over the world (incl SIN & HKG) sometime ago.
I would be totally hacked off if I was a T4 pax today which is another reason to avoid LHR like the plague.
And now the big question - will life get any better when T5 opens?
Discuss
Suzeman