BruPAX. In the Jan/Feb edition of Business Traveller Asia/Pacific (acknowledgement that is is indeed published in Hong Kong) There is a stinging letter from a Dutchman who claims that KLM is a National Disgrace!
To Quote the letter "The current financial turmoil it is undergoing shows that passengers are abandoning their loyalty to the airline just as it has abandonded its loyalty to them.... The reason why KLM cannot make alliances in the industry is that it needs to make alliances, ie friendships, with it's own passengers first.... Today.....KLM is a disgrace and I am ashamed that is associated with my country as its national carrier"
I never thought I'd hear that from a Dutchman.
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Wake me up when we get there
[This message has been edited by The Sleeping Pax (edited 07 February 2001).]
[This message has been edited by The Sleeping Pax (edited 07 February 2001).]