When I lived in South Africa, it took no less than TWENTY ONE calls and visits to get the correct flights, mileage and points on the system.
At the moment, the online system shows the correct mileage - 427,762 - but apparently i have NIL Executive Club points whilst my statement shows I have 1350!
WIHIH????????
The old system was based somewhere in Denmark. Where is the new one?
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Happiness is a warm L1011