Captain TOGA. Try not to take it personally. I also got a rejection at the first hurdle in 2005. Had 4000 hrs TT with 2800 on Med jet.
I'm fairly sure that the first stage checkers are not pilots and have a checklist to apply - e.g. 2000 hrs, flown within 6 months etc. If you fall outside this then that's it. It's hard, but at least unbiased.
Regarding feedback, I failed the sim in October and am still waiting for feedback

. Although I have no complaints with the system and do not dispute the decision, it would have been useful to know exactly where I fell down and whether it's worth bothering again. After all, feedback was offered in the rejection email.
KT