Brian Abraham,
"They were way in over their heads through having no experience and lack of training in polar operations. As Donald Rumsfeld famously said, “You don’t know what you don’t know.” The shame of it all is that a repository of knowledge was readily available just down the street, so to speak, in Christchurch."
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" Air New Zealand and NZALPA went to some lengths to ensure that their Senior Pilots and members were seen as professionals , who knew it all and did not therefore need to seek advice from elsewhere, such as the RNZAF,USAF,USN or the Division"."
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Perhaps you c an see where Bob Thomson was coming from when he published these comments.