Want to hear something more ridiculous - A customer recently on disembarking after a Gatwick-Zakynthos trip said as she got off "nice flight, but you can tell the captain he shouldn't lie to people" - a bit puzzled by this I asked what she meant?
She said " The captain told us the flight time was going to be 2hrs 40 minutes and we were flying for over 3hrs!"
I said I was sorry but the captain did say he was going into the holding pattern before landing and that was the reason why we were airborne for over three hours.
"Anyway here's the Captain" I said as he appeared from the flight deck. " perhaps you mightlike to ask him your question directly".
I think she understood very well once she had gotten off - even though she still had the balls to accuse him of lying to his face.