The confusion and frustration shown here is the single outcome from bmi having so many different business models, a/c, in-flight services, The list goes on and on. We have dedicated a/c with different configs on so many different routes, no one can keep up anymore. And we work here, God knows what a pax thinks when looking for a flight cos what they got on one route won't be the same on another.
This issue shows the need for bmi to step back and streamline the business so we all know where we stand. It needs to stop being a mouse and having a nibble at every piece of the market. We could start with having our a/c all in the same paint job!
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