It always saddens me to hear stories like this about Qantas. Domestic and International are still virtually 2 different airlines,so I don't really know much about the domestic arm.
As far as the International side goes, most of the crew I know are fun-loving hardworking people who care about passenger needs.
Feather #3: I think the only recruitment you need be worried about is the stuff going on offshore. Brand new O/S based cabin crew being used to recruit the next intake for their base.
Our CSM gave some onboard feedback and a critique of one of our new recruits- who turned around and accused him of being racist! The new political correctness seems to preclude people from offering constructive feedback without being accused of ulterior motives.
milehighclub8:
Sour Grapes
I make no excuses for rude lazy crew: the sooner we get rid of them the better.
I will continue to smile, pamper and make lighthearted conversation with all my passengers - regardless of how rude or inconsiderate they are - but the ones who are lovely are the ones who get the world.
That's the way it's always been and the way it should be.
I wouldn't reward rudeness in my children - I won't in an adult who should know better!
(I'm not sure how the tone of this letter sounds - I'm a little tired - but it is meant to be informative, not nasty)
[This message has been edited by Tarantella (edited 25 May 2000).]