I was actually in LCY when that aircraft landed and it parked next to the stand that our aircraft eventually parked on. I was standing outside with my F/O and we were waiting to change crews. The passengers off the Swiss all walked past us on their way to the terminal and one lady stopped and asked me if I was 'Airport Staff' and she looked a bit flustered. Obviously I said 'No' and thankfully so since I now know that the comments were not going to be positive!! I saw one of my colleagues who unknown to me was a pax on that flight. He got off and looked a bit white and remarked 'That aircraft is going nowhere now - very heavy landing'!
Shortly after that a plethora of ground vehicles started to appear! Only happened in January! It was windy but not that severe really! I didn't actually see the landing which was ashame!