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Old 13th February 2008 | 18:52
  #348 (permalink)  
mike_alpha_papa
 
Joined: Aug 2007
Posts: 20
Likes: 0
From: in the forest
Remember when we had:

PSFs
Allowances
Families Offices
Civilian Admin

All staffed by humans with faces who, IMHO, mostly went out of their way to help and sort out problems.

Now - faceless beings in help(less) call centres
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